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FAQ's

What is considered handcrafted jewelry?

Almost any jewelry can be considered handcrafted if at any time during its production hands are used, such as in the assembly of components. These components can be either cast or machine made. The assembled pieces together create an original design. There is no legal definition of handcrafted so the term is used liberally.

What is handcrafted vs handmade jewelry?

Handmade jewelry is jewelry that is fashioned almost entirely by hand. Similar to handcrafted jewelry, the final assemblage is done by hand. The difference is that handmade jewelry uses raw materials that are then uniquely soldered, sawed, carved, and shaped without the use of manufacturing machinery.

Is handmade jewelry real?

They are real! The pieces are uniquely soldered, sawed, carved, and shaped without the use of manufacturing machinery.

Is handmade jewelry more expensive?

It takes a lot of time, patience, and practice to make handmade jewelry. You need specific equipment as well as years’ worth of experience in order to learn this craft from scratch! Not only are you working with small metals, but by also not using molds, you’re adding another layer to an already delicate process. For all these reasons, it would make sense for handmade jewelry, and especially fully handcrafted jewelry, to be more expensive than mass-produced pieces. It’s often competitively priced, though!

Can gemstones be used in handmade jewelry?

Absolutely! When you buy handmade jewelry, the options for semi-precious gemstones are limitless. There are many pieces that will match your personality or healing energy needs! The artisanal process of making these pieces gives them deeper meaning and more customization options, which makes them even more special.

Is handmade jewelry for both women and men?

We believe looking and feeling beautiful is for all genders! We have a great selection of handmade jewelry for everyone on our website. Search through our entire collection and find the perfect piece for your own individual style, or ask us about a custom creation that’s uniquely you!

How do you clean handmade jewelry?

Salt, baking soda, and dish detergent will do the trick! Follow the steps: 1. Line a bowl with aluminum foil and top with salt, baking soda, and dish detergent. 2. Add hot water and drop in your jewelry, letting it sit for 10 minutes. 3. Gently scrub with an old toothbrush. 4. Rinse and pat dry with a paper towel.

Is it OK to never take off your handmade jewelry?

While wearing jewelry every day may seem like a risky habit to establish, as long you clean it regularly and the materials don’t irritate your skin, there are no major health risks. You can wear, sleep, or shower with our pieces without worrying about hurting yourself. Jewelry isn’t indestructible, though, regardless of what it’s made of, so if you’re hard on the jewelry you wear or if you have delicate pieces, we recommend taking them off to extend their lifetime.

Why buy handmade jewelry?

Machine-made items may be cheaper, but they're not always better. Buying custom and limited edition products or gifts allows you to buy high quality jewelry while supporting small businesses. You’re also much more likely to be able to buy pieces made with ethically sourced materials—like ours—which are more sustainable than many other mass-produced options out there!

Is jewelry better handcrafted?

You have to ask yourself that if you like a piece of jewelry, would it make any difference to you if the item was handmade or handcrafted with pre-fabricated components? Handmade is a better choice if you are looking for a unique piece with artisanal components. Handcrafted is a better choice if a mass-produced, and oftentimes trendier and less expensive is exactly what you are looking for!

 

What is your refund policy?

Returns

Our return policy lasts 30 days. If 30 days have elapsed since your date of purchase, we’re unfortunately unable to offer you a refund or exchange.

Some exclusions apply:

  • Any item not in its original condition, or which is damaged or missing parts for reasons not due to our error, is only eligible for a partial refund, and only if a return is requested prior to the 30-day window.
  • Gift cards are ineligible for return/exchange.
  • Items purchased on sale or at a discount are ineligible for return/exchange.
  • Any item that is returned more than 30 days after delivery is ineligible for refund or exchange.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at alice@earthaccentsjewelry.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at alice@earthaccentsjewelry.com and send your item to: Earth Accents Jewelry, 10 Elder Avenue, Yeadon, PA 19050, United States.

Returning Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of your return.

Shipping Returns

To return your product, you should mail your product to: Earth Accents Jewelry, 10 Elder Avenue, Yeadon, PA 19050, United States

If your purchase was defective, we will refund your return shipping costs.

Depending on where you live and the nature of the issue (e.g. repairing or modifying the item), the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Returns

Our online store accepts Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Facebook Pay, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa at checkout. Outside of our online store, cash and credit cards are acceptable payment methods. Checks are acceptable on the condition they clear before the item(s) is shipped.

There is a 6% tax on all items that will be calculated at checkout.

Where can you ship?

We offer shipping to destinations around the world.

We want to make sure that your order gets delivered on time and in perfect condition, so we’ll ship it out as soon as possible. If you are purchasing pre-made items that are in stock, please allow 3-5 business days to fulfill your order before shipment. It usually takes another 3-5 business days for standard shipping to destinations in the continental United States.

Custom orders are made specifically for you, so they take longer to produce and ship. Your patience is appreciated! Special orders like customizations can take 3 weeks or more to source the required materials and build to your specifications, but we will keep you updated on the status of your order during production.

Please make sure to Indicate if you want to purchase Priority Shipping, Insurance or Signature Confirmation.